Customer Service Portal

Welcome to "OMA's Customer Service Portal"

Portals

  1. Share your experience with us

    If you wish to provide us with a complaint, a suggestion, a congratulation and/or a request for information about the airport services and its facilities, use the following form, selecting what best applies.

  2. OMA Carga Mantenimiento

    Welcome! You can raise a request for OMA Carga Mantenimiento using the options provided.

  3. Rate our Services

    As part of improving the passenger experience, we invite you to rate our services.

Suggested forms

  • Complaint in Share your experience with us

    Describe something that caused you discomfort or make you feel unsatisfied in our airport.

  • Information request in Share your experience with us

    Apply for information you require for your trip.

  • Necesidad in OMA Carga Mantenimiento

    Compártenos tu necesidad durante la instancia en las instalaciones de OMA Carga.

  • Suggestion in Share your experience with us

    Share us any suggestion you think could improve our airport service.

Powered by Jira Service Management
{"xsrfToken":"8ed0b5676a1fe849b9ddcb3a42d6906c66760ed1_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f1aa8060-47e2-43dc-b977-288447a94fc8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZDY3NmEwZC1jNThmLTRiMjItOTk0OS05ZmNjMzQ0NzdiOWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYxYWE4MDYwLTQ3ZTItNDNkYy1iOTc3LTI4ODQ0N2E5NGZjOCI6WyJyZWFkIl19LCJleHAiOjE3NDczNzE4MjQsIm5iZiI6MTc0NzM3MTIyNH0.0CwGDiMUmMST8xeEwhJaTTa1gN-2CuJ12ECs7d8ejZQ&client=0d676a0d-c58f-4b22-9949-9fcc34477b9c&mode=fit","logoId":"f1aa8060-47e2-43dc-b977-288447a94fc8","isLogoAvailable":true,"helpCenterTitle":"Welcome to \"OMA's Customer Service Portal\"","sharedPortalName":"Customer Service Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to \"OMA's Customer Service Portal\"","sharedPortalName":"Customer Service Portal","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido a \"OMA Portal de Servicio al Cliente\"","sharedPortalName":"Portal de Servicio al Cliente","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZDY3NmEwZC1jNThmLTRiMjItOTk0OS05ZmNjMzQ0NzdiOWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDczNzE4MjQsIm5iZiI6MTc0NzM3MTIyNH0.Dv_rH8hGr6MiKUJ4KsuZQDtd66ct0BhacrmEzgj56hs&client=0d676a0d-c58f-4b22-9949-9fcc34477b9c&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=omacompartenostuexperiencia","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8ed0b5676a1fe849b9ddcb3a42d6906c66760ed1_lout","baseUrl":"https://omacompartenostuexperiencia.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://omacompartenostuexperiencia.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0d676a0d-c58f-4b22-9949-9fcc34477b9c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"914911ab062d44958773320b313bbcf3","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}